Privacy Policy

Effective Date: 30-April-2025

Zentartika Inc. ("Zentartika", "we", "our", or "us") is a U.S.-based company committed to protecting your privacy and data. This Privacy Policy describes how we collect, use, store, share, and protect information in connection with your use of our websites, apps, and loyalty services that may be powered by blockchain technologies.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

  • Full name, email address, and contact details

  • Company and business details (for merchant accounts)

  • Wallet addresses and public blockchain identifiers

  • Feedback, queries, and support tickets

b. Automatically Collected Data

  • IP address, browser type, and device information

  • Location derived from IP or browser settings

  • Usage data (e.g., page views, session length)

  • Cookies, pixels, and other tracking technologies

c. From Third Parties

  • Shopify, e-commerce platforms, and integration partners

  • Social logins and authentication providers

  • Blockchain explorers for on-chain activity

2. How We Use Your Information

We use the data collected to:

  • Provide and maintain our services

  • Enable loyalty programs and token rewards

  • Improve product performance and user experience

  • Communicate service updates and promotional content (with opt-out options)

  • Detect and prevent fraudulent or abusive activities

  • Fulfill legal and compliance obligations

3. Legal Bases for Processing (for EEA/UK Residents)

Where applicable, our legal bases include:

  • Your consent

  • The performance of a contract

  • Our legitimate interests (e.g., analytics, security)

  • Compliance with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Trusted technology and hosting partners

  • Payment processors and blockchain network operators

  • Analytics and marketing platforms (with consent)

  • Regulators, law enforcement, or courts, when required by law

  • Acquirers, in the event of a merger, acquisition, or sale

5. Use of Cookies & Tracking

We use cookies and related technologies for:

  • Essential functionality

  • Preferences and personalization

  • Analytics and usage tracking

  • Marketing and retargeting (only if opted in)

You can manage your preferences or opt out using browser settings or our Cookie Preferences panel.

6. Data Security

Zentartika uses industry-standard encryption and security protocols to protect your data. This includes secure storage, firewalls, and access controls. Despite this, no system is impenetrable — please use our services responsibly.

7. International Data Transfers

Your information may be transferred and stored in countries outside your jurisdiction, including the United States, where our servers and partners are located. We use legal mechanisms such as Standard Contractual Clauses (SCCs) or adequacy decisions for cross-border transfers where required.

8. Data Retention

We retain your personal data only for as long as necessary:

  • To provide our services

  • To comply with laws

  • To resolve disputes and enforce agreements

We may anonymize data for analytical purposes beyond this retention period.

9. Your Privacy Rights

Depending on your location, you may have rights including:

For California Residents (CCPA/CPRA):

  • Right to know what data we collect

  • Right to request deletion

  • Right to opt out of sale/sharing

  • Right to non-discrimination

For EEA/UK Residents (GDPR):

  • Right to access, correct, or delete data

  • Right to data portability

  • Right to restrict or object to processing

  • Right to lodge a complaint with a Data Protection Authority

To exercise any of the above, contact us at privacy@zentartika.com.

10. Children's Privacy

Zentartika does not knowingly collect personal data from individuals under the age of 18. If we become aware of such data being collected inadvertently, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Effective Date” and, where appropriate, provide more prominent notice.

12. Contact Us

For any questions, requests, or complaints related to privacy, reach out to:

Zentartika Inc.
8 The Green STE B Dover, DE, United States, Delaware 19901
Email: privacy@zentartika.com
Website: www.zentartika.com